Skip to content

Too busy for customer service and helpdesk?
Let us handle it.

We answer your customers on chat apps, phone and email. We follow up your leads. We handle the repetitive and boring tasks.

SD
Sunrise DentalCustomer enquiries · handled by us

Your customer does not wait for office hours. You do nothing.

The whole idea

No hiring, people handle by us

Customer service and marketing eat your manpower. We handle both.

Customer service & helpdeskSales & marketingWhatsApp automationEmail automationAI voice callsWeb chatbotAuto-reply sentLeads followed upEnquiries answeredCampaigns sentCalls answeredCalls transferredFAQs answeredTickets loggedYour businessYour operations that need manpowerOur people handle the repetitive work, at speedYou stay focused on the businessNo hiring, no training, no software to learn.

Scroll sideways to see the whole flow →

Phone & voice

We answer your calls, and we make them too

Nothing rings out, even at 9pm.

  • Our agent monitors the AI calling your list

    The AI rings your leads and old customers. Our agent listens in and takes over the moment somebody says yes.

  • Calls answered and sorted without you

    Opening hours, order status, moving a booking. Finished on the spot, in your name.

  • Press 1 for English, 2 for Bahasa

    We set up where each call goes, after hours and when your line is busy.

One of our agents answering a customer call
Nothing rings out any more.
Chat

Your chat gets answered, even at 1am

Chats answered in seconds. Calls picked up by our agents. Same number, same history.

  • The usual questions get answered straight away

    Price, stock, opening hours, where is my order. Answered in seconds, not next morning.

  • The calls that come out of a chat, answered too

    Someone picks up in your name, or books a callback in your calendar.

  • Follow-up that does not get forgotten

    Goes quiet after asking a price? We chase it, quote and payment link in the same chat.

SE
Suria ExpressCustomer enquiries · handled by us
Call desk · Suria ExpressOur agents, answering in your company name
0 on call
Email

Your inbox gets cleared every day

We own your shared inbox, and reply from your domain.

  • Replies come from your address

    Your domain, your tone, so it reads like your own desk wrote it.

  • Quotes, invoices and delivery orders

    Sent out, chased up and filed. The paperwork stops sitting on your desk.

  • Nothing sits for three days

    Every email answered the same day. You only see the ones that need you.

Search in mail

Quote for 200 pcs, need by Friday Inbox

Website chat

A chatbot on your site that knows your prices

Built on your price list, so it answers instead of guessing.

  • Answers come from your own content

    If the answer is not in what you gave us, it asks our team instead.

  • It collects the enquiry for you

    It takes a name and number, then books the appointment or passes the lead on.

  • Someone real takes over when it matters

    Anything sensitive or expensive goes to a person, with the whole chat attached.

Sunrise Dental Online now
On your website

Tell us what you want us to handle.